Question

How to determine when a conversation should end in a chatbot and send the entire conversation to an email or cell phone number?

  • 3 August 2023
  • 1 reply
  • 75 views

Hey guys!I'm working with chatbots and interfaces. Constantly my chatbot seems to go back to the welcome message, like it's restarting. I would like to know if it is possible to determine when a conversation should end, preventing the chatbot from going back to the beginning, and I would also like to know if it is possible to send the entire conversation to an email and/or cell phone number when it ends.

May someone  help me with this?


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1 reply

Userlevel 7
Badge +14

Hi @Brandimage 

Good question.

Might be worth submitting a ticket to the Zapier Interfaces team here: https://eap.zapier.app/interfaces