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I have two fields (Urgency and Priority) with Low, medium, High and Critical for both. Based on a combination of the two I have value for my overall Severity (9 to 1).

 

I would like some way within zapier to be able to reference what the Severity should be and paste that value in to another field…. Is this possible?

Hi ​@DaveCooper01 

Yes, use a lookup table.

Resources for using lookup tables in Zaps: 

 

Urgency|Priority = #

 

EXAMPLE

Low|Low = 1

Tory thanks for your feedback, can you elaborate a bit more as I’ve created a table and a zap but I cant seem to link the two?

Hi ​@DaveCooper01,

 

Welcome to the Community.
To connect your table to your Zap, use the "Formatter by Zapier" action with the "Lookup Table" event. After your trigger, add this step, input your Urgency and Priority fields, and define your table values (for example, "Low|Low" = "1"). This setup will return a severity value you can use in later steps.
I hope this helps. Let us know if you need further assistance.

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