Hi @Jarvin, welcome to the Community! 

Filter issues
Hmm, the filter doesn’t look quite right. It looks like the first filter rule is set up to check that the Text field contains the same content that is currently in the same Text field, plus what’s in the Raw Text field.

Are you wanting to find a match for the word “support” for example? If so I’d suggest updating the first filter rule to be a similar setup to the second filter rule (but use “support” instead of “quality” - or whatever the desired keyword is). For example:

That second filter rule appears to be correctly setup to look for the word “quality” in the Text field. You can learn more about using filters here: Add conditions to Zaps with filters.

Using Formatter
To extract the values from the Slack message into different fields that you can then select separately so that you can format the reposted Slack message, you’d need multiple Formatter (Text > Split Text) actions. As you’d need to separate the text into new lines for each question, then split each question from it’s answer. The thing with using split text though, is that it will remove the separator you’ve selected from what it outputs.

For example if you set the Split Text action up have the separator of “e:space:]*” like so:


This would remove the space and subsequent “*”, but you’d want to keep that “*” at the start of the question in order to keep it formatted as bold:

So you’d need to add the “*” back in when constructing the message in the Slack action. 

If you’re not looking to add any additional formatting and just have it posted with the same formatting of the original message, you could use Formatter’s Replace transform instead of Split Text. 
 
In which case the first Formatter (Text > Replace) action could be set up like so:

Which would format the text like so:

Adding two new lines in between each question while retaining the existing “*”.

Then in a second Formatter (Text > Replace) action you would set it up like this:

Which would take the reformatted text from the previous Formatter action to find any instances of “*” followed by a space, and replace them with a “*” followed by a newline break to move the answers down onto a new line:

Then in your Slack action you’d just need to select the reformatted text that’s output by the second Formatter action:

Which should then post the message in Slack like this:


You can find out more about using Formatter’s transform functions like Split Text and Replace here: How to use Formatter functions

Alternatively, you could potentially handle this in a single Code by Zapier action. It’s a bit more advanced but we do have an AI feature that can assist with generating the necessary code for you. More on that can be found here: Generate a Code step using AI (Beta)

Hope that helps to get you pointed in the right direction. Let me know if you run into any issues on that, happy to further assist!