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How to create a Slack thread "title" and answer on same thread as part of original message

11 months ago
16 May 2023
5 replies
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Userlevel 1

visaem
Beginner
3 replies

Hi all,

I successfully created an automation on Slack that posts a message on a private channel after certain trigger. Problem is in our company we use an “opening title” for the thread and then we answer the same thread as part of the original message. We do it this way because it’s easier for us to check all channel messages.

Example of how we work on channels (“Hilo” means “Thread”):

This is how we view a thread detail:

This how we view messages on the channel (as threads):

This is how I setup the Zap:

Comparison:

Is there any way I can set the Zap to create a “Title” and answer the same thread as part of the original message? I haven’t found any format settings that would help me to set it up like this.

Thanks in advance.

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Best answer by SamB 16 May 2023, 15:21

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5 replies

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SamB
Community Manager
4660 replies
11 months ago
16 May 2023
Answer

Hi there @visaem, welcome to the Community! 👋

Ah, in order to get the message to be posted into a thread, you’d need to reference the parent message’s timestamp.

So in the Thread field you’d need to select the Ts (timestamp) field for the (parent) message that triggers the Zap. For example:

Can you give that a try and let us know whether that gets the messages posted into the correct threads?

Userlevel 1

visaem
Author
Beginner
3 replies
11 months ago
16 May 2023

Hi SamB, thanks for your answer.

Would this option create a parent message and reply on same parent message? Because this is not what I understand when I read the description. If yes, how do I find Ts? Thanks again ^^