Skip to main content

I’ve built out my zap which extracts dropbox links from emails and the 100mb limit is quite frustrating, as almost all files i’m meant to be downloading are over 100mb. I understand there is infrastructure limitations but there has to be some form of work around.

 

Can I somehow copy this file in my dropbox and move it to another dropbox, meaning I don’t have to actually download anything? I feel like this is a more common issue than not and surely people have found a way to work around this. 

Any help would be greatly appreciated,

Patrick

Hi @pmiddleton 

Good question.

Have you tried this suggested workaround?

File field is missing from the returned data for the New File in Folder trigger

Although other data for the new file is retrieved when triggered, the file itself isn't pulled to our platform when its size is above 100 MB. This will cause other steps depending on the file field to fail.

To get around this, you can set the "Include file contents?" field to NO to exclude the file contents and use the "Direct Media URL" field provided by Dropbox instead of the "File" field:

 

Otherwise, you’d have to explore using the Dropbox API: https://www.dropbox.com/developers/documentation/http/overview


Hi @Troy Tessalone,

 

I’m a bit confused by this. Where is this screenshot from and how do I get to this inside my dropbox section of zap? There is no include media file contents option on my zap

 


@pmiddleton 

Check out this related topic:

 


hi @Troy Tessalone , I have already done this in my formatter section. What do I need to do next? because currently I have the outputed format section in the dropbox upload file section, which is causing an error


Hi there @pmiddleton,

I’m jumping in to see if I can help!

At the moment the Dropbox integration doesn't support files that are over 100MB. We do have an open feature request to support files that are over 100MB. I have added you as another interested member to the open feature request. That does a few things:

  • Bring this to the attention of the integration developers
  • Help track interest in this feature being implemented
  • Allows us to notify you via email if this feature becomes available in the future

While I don't have an ETA on when this feature might be implemented, we will notify you via email if it is!

Also, it looks like there is no workaround for this one at the moment.

Thank you for your understanding.


@ken.a, I am also interested in this feature, can you link me to the feature request (or if it is internal add a +1 for me).

Thanks!


Welcome to the Community, @John at Augmend🎉

Ah, the main Community topic relating to the feature request is actually over here:

And that feature request was closed a while back - the file size limits were increased to support files of 500MB in size. If you’re wanting to work with Dropbox files larger than 500MB then I’d recommend reaching out to our Support team to submit a feature request for the file size limits to be increased further. You can do that here: https://zapier.com/app/get-help

Please do let me know if there’s anything else I can assist with in the meantime!


Reply