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I’ve tried for 5 hours to figure out how to syncronize my Webflow form to Mailchimp through Zapier.

Right now it pulls the right name, e-mail and description, but it isn’t pulling the selected checkboxes right, it pulls all of groups instead of pulling 1,2 or 3 (the selected ones) 

Please help me, I’m losing it soon. 

My Webflow read only: https://preview.webflow.com/preview/ajwdetailers?utm_medium=preview_link&utm_source=designer&utm_content=ajwdetailers&preview=eb8047d5a5bc47b54729d2e01295ae13&workflow=preview

Here is my zap: https://zapier.com/shared/d83f44a580df16e8d709d4d94363098cd98f9005 (I’ve also used the group options detected from Mailchimp) 

This is the Zap with groups directly from Mailchimp: https://zapier.com/shared/ffe760b7f2f83e8b8d2487bd9df33ffd9d630268

I’ve also selected all three options, one by one, from Replace Groups and all of them return the same result: All Groups are TRUE

Thank you very much for any help! I can’t wait to see my therapist this Friday!

Hi @dramaviking 

Good question.

Please post screenshots with how your Zap steps are configured along with the data your are working with in the Zaps so we can have context, thanks.

Hello, Troy

Please let me know if I need to add more info. 

Thank you very much!

@dramaviking 

Check the description underneath the Replace Groups field where it says more.

Determines what changes to make to the subscriber's groups/interests.

  • Add Only The group(s) specified below will be added to the subscriber's existing groups/interests.
  • Replace All All of the subscriber's existing groups will be cleared, and replaced with the groups selected below.
  • Replace Matching Clears any existing group selections only for the groups specified below. Learn more here.

The Groups (aka Interests), expects the values for the Groups, not true/false values as you’re trying to pass.

You’ll need a more advanced Zap logic configuration to handle the logic of which Groups to Add VS which Groups to Replace.

Some logic like this…

A Lookup Table to translate your Webflow fields to your Mailchimp Groups.

Then logic (perhaps a Code step) to determine which Mailchimp Groups are “true” to be added.

You’ll probably want to use the ‘Replace All’ option, that way when you Add only the “true” Groups, all other Groups will be set to “false”.

 

If you need help, consider hiring a Zapier Expert: https://zapier.com/experts

 

@dramaviking How are you making out here? Were you able to give Troy’s suggestions a try? Let us know how you’re doing - we want to make sure you feel supported and that you’re able to get everything set up the way you’re needing!

@dramaviking just checking in once more here! Were you able to map your action step to support the group logic you were after in Mailchimp? Anything we can do to support you?

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