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Question

How to connect a specific canva doc to a zap

  • February 11, 2025
  • 2 replies
  • 12 views

I have a template on Canva that i would like to have Zapier fill out in bulk with 4 types of information: speaker name (in name placeholder); job title (in job title placeholder); headshot (in canva frame); logo (in canva frame). However, i am having trouble figuring out how to connect the Canva template document to zapier. 

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2 replies

Troy Tessalone
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  • Zapier Expert
  • 31147 replies
  • February 12, 2025

Hi ​@Catarina 

Which Canva Zap action are you trying to use?

Help us have more info by posting screenshots showing how your Zap step is configured in EDIT mode with the field mappings visible.


SamB
Community Manager
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  • Community Manager
  • 7597 replies
  • March 6, 2025

Hey there, ​@Catarina 👋

Just came across this and saw that you reached out to our Support team. It seems the Zap was getting throttling errors, that were possibly due to the number of design items and folders in your Canva account. The Support team didn’t hear back from you on that—were you able to get this resolved?

If you did, would you be up for sharing what the solution was? It would be super helpful to others in the Community who might be facing similar issues with Canva. 🙏

And if it’s still not resolved, it might be that you’re running into a bug so I’d recommend following up with the Support team to help them investigate this further.

Keep us posted on how things are going on this, want to make sure this gets sorted!


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