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Question

How to automate sub-task creation in Jira Cloud Software with correct parent task?

  • August 30, 2024
  • 2 replies
  • 56 views
K

Hi!

I am trying to create an automation to:

  1. Create new issue (type task) on Jira Cloud: ✅
  2. Create a new issue (sub-task) associated to the Task created before: ❗
    1. Here, my problem is that the field *Parent* is mandatory. When I select a parent (ex: Task-AB), every time that I create a new task (ev: Task-XZ), a subtask is created and associated to Task-AB.

I am not sure if the Parent configuration should be done via Jira (since it's not added as a field to the form) neither to my workflow;

 

Any help on how to proceed would be appreciated!

 

Thanks,
Karla.-

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

2 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • August 30, 2024

Hi @karla_garcia 

Try mapping the Parent Task “ID” variable from a previous step using the ‘Custom’ option.

⚡ Troy Tessalone - AutomationAce.com | Platinum Zapier Solution Partner | #1 Zapier Community Contributor
SamB
Community Manager
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  • SamBCommunity Manager
  • Community Manager
  • September 2, 2024

Hi @karla_garcia, welcome to the Community! 🎉

Did you manage to solve this by mapping the Parent Task’s ID from the previous action step as Troy suggested?

Keen to ensure you’re all set so please let us know whether you got stuck on that or have any further questions at all! 🙂

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