How to automate database updates as I receive messages in Double Tick Application?

  • 12 February 2024
  • 1 reply

We want to automate the process of updating our database, once a customer is booking for a bike service.

We need to store the customer’s name, phone number, email id, date of service automatically added as they send us a message.

How do I extract the exact information as needed from the chatbot conversation via double tick and update it in the specified notion database

1 reply

Userlevel 7
Badge +14

Hi @AK Bikes 

The concept of parsing can be used: