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Question

How to automate database updates as I receive messages in Double Tick Application?

  • February 12, 2024
  • 1 reply
  • 8 views

We want to automate the process of updating our database, once a customer is booking for a bike service.

We need to store the customer’s name, phone number, email id, date of service automatically added as they send us a message.

How do I extract the exact information as needed from the chatbot conversation via double tick and update it in the specified notion database

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1 reply

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • February 12, 2024

Hi @AK Bikes 

The concept of parsing can be used: