How does one set up a Zap between Zendesk and Slack where the parent message and subsequent thread replies are synced over to Zendesk in the same ticket? I’ve tried two different options thus far (“New Reaction Added in Slack” and “New Message Posted in Channel”), but neither of my Zaps are pulling in any thread data for me to select. It only pulls in the parent message.
Best answer by Jared
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