i need help in creating a zap to integrate outlook to monday.com. when an email is received in outlook the zap should check whether the incoming email is a new email or reply of an old email. if it is a new one consider creating a new item in monday board by putting the subject line of that email in item column of monday board and if it's a reply email put the reply email’s body and sender name as updates of the existing item in monday board.
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Hi
You can use Paths with Filters:
https://help.zapier.com/hc/en-us/articles/8496288555917
https://zapier.com/apps/filter/help
For Monday, find the Item, then update the Item.
If you still need more help, post screenshots showing how your Zap steps are outlined and configured in EDIT mode so we can see the field mappings.
i tried doing it in different ways but still i can’t figure out. i face issues in mapping fields. could you please show an exact sample zap?
Hi
You can use Paths with Filters:
https://help.zapier.com/hc/en-us/articles/8496288555917
https://zapier.com/apps/filter/help
For Monday, find the Item, then update the Item.
If you still need more help, post screenshots showing how your Zap steps are outlined and configured in EDIT mode so we can see the field mappings.
If you still need more help, post screenshots showing how your Zap steps are outlined and configured in EDIT mode so we can see the field mappings.
If you are looking to hire help, there is a directory of Certified Zapier Experts: https://zapier.com/experts
here is the screenshot
If you are looking to hire help, there is a directory of Certified Zapier Experts: https://zapier.com/experts
any other way?
Screenshot shows how your Zap steps are outlined but not how each Zap step is configured.
Provide more info about what specifically you are having issues within in a specific Zap step.
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