Question

How to access values of custom fields in Proposify payload for email integration with Jira via Zapier?

  • 29 February 2024
  • 1 reply
  • 15 views

hi 

I have a ZAP from Proposify. when a deal is won, Zapier will send an email to a specific mailbox. We then scrape that mailbox to integrate with Jira (long story - Jira Zapier integration isnt working for us)

I have a specific use case. I have customised fields in the Proposify payload. I can see them, but I cant access the data. when I add the field to the email, it returns null/nothing.

See below. This field is under ‘custom_fields’. It has ID 5 and a name of “Assumptions” , and I need to return the value of “value” field. 

 

 

In my list of available fields to insert into the email, I can find “assumptions” but the value is always “No Data”

 

 

any ideas how I can access the values of the custom fields?

 


1 reply

Userlevel 7
Badge +14

Hi @Sebby 

The data is formatted as an array of items.

Those items are objects with multiple fields that contains the meta data points related to the custom field.

You may have to first prep the data to isolate the desired data point.

Help articles to reference for guidance:

 

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