In the first Zap, I create a task in Jira when someone reacts to a Slack message and then send the link of the created Jira task to the message thread.
I need to change the status of the same created Jira task when the user updates the reaction on the Slack message. How can I access the Jira task ID, which is available in the Jira link within the thread, to change the status in the second Zap?
Best answer by SamB
Hey folks, I’m happy to announce that the feature request has been closed! 🎉
There’s now a Retrieve Thread Messages action available for the Slack app on Zapier that will, as the name suggests, retrieve all the messages from an existing Slack thread:
We hope you’re able to give it a try soon and if you run into any trouble with it, please reach out in the Community or get in touch with Support and we’ll be happy to help.
In the meantime, happy Zapping! 😁⚡
+14Hi
You can use Formatter steps to isolate the Jira Ticket ID from the Jira Ticket URL.
Formatter > Text > Split
Formatter > Text > Extract Pattern
Hi
Yes, I could use formatting steps to retrieve the Jira ticket ID. But what I need to find the most is how I can access the message thread content.
In my first step, I have the 'New reaction added' event. Then, I added this text in the formatter by the Zapier event. How should I give the input to transform it?
I tried to use ‘Message Thread Ts’. But it didn’t access the message thread
+14You would need to map a variable that contains the thread message contents. (not the Message Thread Ts)
I couldn’t find any variables that contain the thread content. Do you have any examples of how to do this?
As per the documentation, what I could use is conversations.replies. 🤔
+14To help us have context, post screenshots of the DATA OUT from step 1.
+14Message Text would likely have the content of the Slack message/thread.
+14Can you post a screenshot with how your Zap step 1 is configured?
+6Hi there
I’m jumping in to see if I can help!
Currently, there isn’t a way to differentiate between parent/thread messages. With that being said, a new action is going to be needed here. The “Find Thread” action that returns all of the replies in the thread.
We have an existing feature request for this exact functionality. Please let me know if you’d like to get added to that.
Thanks!
Hey
Thank you for the response. The 'Find Thread' action sounds like exactly what I am looking for.
Could you please let me know how I could get added to that? I believe I need to check the current plan and so on with my organization.
+6Thanks for letting me know
I have added your vote to the open feature request for the “Find Thread” action. That does a few things:
While I don't have an ETA on when this feature might be implemented, we will notify you via email if it is!
Hopefully, this helps.
Hello
I'm also interested in the "Find Thread" feature. Could you show me where I can vote for this feature request?
Hello
I'm also interested in the "Find Thread" feature. Could you show me where I can vote for this feature request?
+1
+6Hi
I have added your vote to the feature request. We will keep you in the loop via email once the feature has been implemented.
I appreciate your patience understanding.
+11Hey folks, I’m happy to announce that the feature request has been closed! 🎉
There’s now a Retrieve Thread Messages action available for the Slack app on Zapier that will, as the name suggests, retrieve all the messages from an existing Slack thread:
We hope you’re able to give it a try soon and if you run into any trouble with it, please reach out in the Community or get in touch with Support and we’ll be happy to help.
In the meantime, happy Zapping! 😁⚡
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
