What should I do to mention the entire channel in a Microsoft Teams action?If you are an individual user, the mention will be successful with the following description.<at> sample@test.co.jp <at>
Welcome to the Community
I did some digging and you’re totally right! It’s only possible to mention individual users, not channels, with the Microsoft Teams integration currently. That said, there is an existing feature request for the ability to do that so I’ve added your vote to it. Doing that helps us to keep track of the number of users interested in this feature and increase its priority.
I can’t share an ETA on when it might be possible to mention channels in Microsoft Teams but we’ll send you an email notification as soon as it is! :)
Can I please +1 vote for this feature as well?
We have a few zaps posting conversations into Channels but the feedback is that no one see’s them as they do not have notifications turned on.
Sure thing,
I’ve added your vote to that feature request as well. We’ll be in touch by email once it’s been implemented. :)
This is something that would help us out a lot too. Please add my vote to the feature as well.
Thanks for reaching out,
Can you also note my vote? Really could use it :)
Of course,
We’ll be sure to email you once it’s been added! :)
Hi, I am trying to mention the whole team in the channel rather than one user. Is there anyway to do this?
In case not I did try to use at tags like you’ve shown on each of the users separately but when it posts only a few of the users mentions work, not all of them.
Unsure what else to do, so for now I have just posted a message to a chat rather than to a channel in hopes they all can get some type of alert.
Hiya
Please add my vote to this feature request as well!
You got it,
Hey folks,
Just circling back in here to share that the Send Chat Message action in latest version of the Microsoft Teams app on Zapier now supports user, channel and team mentions so the feature request has now been closed!
In case you missed the email notification that went out here’s the key information from it:
we have added mentions support to the latest version of the app, which will allow you to use new tags: <at>, <user>, <channel> and <team>. We will use the text inside these tags to find the corresponding match (the <at> can be used as a wildcard)
To enable user mentions, please re-authenticate to add the new required permissions.
We hope you’re able to test this out with the Send Chat Message action soon. And if you run into any trouble using those tags after reconnecting your Microsoft Teams account please reach out in the Community or contact our Support team directly and we’ll be happy to assist.
In the meantime, happy Zapping!
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