About Zapier Community
New to our Community? Get to know more about our space and how to make the most of your time here.

Code of Conduct Community FAQ's Zapier Common Questions What to Expect

Get Started With Zapier
New to Zapier? We have got you covered with our Zapier 101 Resources.

Zapier Essentials

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Zapier Products
Learn more about Zapier's new products.

Zapier Tables Zapier Interfaces Zapier Canvas Zapier Chatbots

Zapier Reading
All of our best learning resources can be found here.

Featured Articles Show & Tell AI Hub Zapier Tools Hub

Learning Groups
Excited to meet other builders? Check out our interest areas full of doers, dreamers, and in-betweeners.

User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Best answer

How do you mention a channel in Microsoft Teams action?

K 
What should I do to mention the entire channel in a Microsoft Teams action?If you are an individual user, the mention will be successful with the following description.<at> sample@test.co.jp <at>
icon

Best answer by SamB 4 June 2024, 17:44

View original
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

12 replies

SamB
Rank
Userlevel 7
Badge +11

Welcome to the Community @kt1111! 

I did some digging and you’re totally right! It’s only possible to mention individual users, not channels, with the Microsoft Teams integration currently. That said, there is an existing feature request for the ability to do that so I’ve added your vote to it. Doing that helps us to keep track of the number of users interested in this feature and increase its priority. 

I can’t share an ETA on when it might be possible to mention channels in Microsoft Teams but we’ll send you an email notification as soon as it is! :) 

V

Can I please +1 vote for this feature as well?

We have a few zaps posting conversations into Channels but the feedback is that no one see’s them as they do not have notifications turned on. 

SamB
Rank
Userlevel 7
Badge +11

Sure thing, @VinnieTron!

I’ve added your vote to that feature request as well. We’ll be in touch by email once it’s been implemented. :) 

T

This is something that would help us out a lot too.  Please add my vote to the feature as well.

christina.d
Userlevel 7
Badge +9

Thanks for reaching out, @the.real.paul. You got it, I got your vote added to that request! We’ll keep you and this thread in the loop as soon as we know more. 🙂

S

Can you also note my vote? Really could use it :) 

SamB
Rank
Userlevel 7
Badge +11

Of course, @Steam-connect! Your vote has been added as well.

We’ll be sure to email you once it’s been added! :)

B

 Hi, I am trying to mention the whole team in the channel rather than one user. Is there anyway to do this?

In case not I did try to use at tags like you’ve shown on each of the users separately but when it posts only a few of the users mentions work, not all of them.

Unsure what else to do, so for now I have just posted a message to a chat rather than to a channel in hopes they all can get some type of alert.

christina.d
Userlevel 7
Badge +9

Hiya @Boffix! I hope you don’t mind but I moved your question to an existing topic. 🙂 At the moment, tagging a team or channel isn’t possible but I did go ahead and add your vote to the feature request mentioned in this thread. This way if it does get implemented we’ll be sure to keep you in the loop via email.

G

Please add my vote to this feature request as well!

christina.d
Userlevel 7
Badge +9

You got it, @GDF! We’ve got your vote added to that. 🙂

SamB
Rank
Userlevel 7
Badge +11

Hey folks,

Just circling back in here to share that the Send Chat Message action in latest version of the Microsoft Teams app on Zapier now supports user, channel and team mentions so the feature request has now been closed! 😁🎉

In case you missed the email notification that went out here’s the key information from it:

we have added mentions support to the latest version of the app, which will allow you to use new tags: <at>, <user>, <channel> and <team>. We will use the text inside these tags to find the corresponding match (the <at> can be used as a wildcard)

To enable user mentions, please re-authenticate to add the new required permissions.


We hope you’re able to test this out with the Send Chat Message action soon. And if you run into any trouble using those tags after reconnecting your Microsoft Teams account please reach out in the Community or contact our Support team directly and we’ll be happy to assist. 

In the meantime, happy Zapping! ⚡

Terms & Conditions