Hi @Jofu 

For us to have more info, post these screenshots:

• how your Zap steps are outlined and configured in EDIT mode
• specific examples of what you are referring to about download only and unsupported

Hi @Jofu,

Just giving a quick nudge here. We would love to see a screenshot your Zap setup so that we can take a closer look at this issue.

Please don't include personal information in the screenshot, or be sure blur out any personal information.

Thanks!

Sorry for my late reply @ken.a  and @Troy Tessalone but here you go! Can you tell me what did I do wrong here?

and also when this automation fires the video will be uploaded to google drive but this is the issue about it:
 

The video gets unplayable so, I’m curious what did I do wrong about the automation.

Hi @Jofu,

Thanks for the screenshots!

It looks like we will need another screenshot of the “Configure” section of the action step. Like so:

(view larger)

This will help us take a look if the setup needs some adjusting.

Thanks!

Here you go! My bad I didnt noticed

Thanks for the screenshot @Jofu!

It looks like Zoom produces up to 2-4 different videos of the same meeting, and sends them over to us as line items. The issue is that when those line items are put into that File field, they all get zipped up into a single ZIP file.

To get around this you'll first want to run that field through a Formatter step (https://zapier.com/apps/formatter). With that step, use the Utilities > Line-items to text option, and then grab one of the recordings that are outputted and use that as in the File field in the Google Drive step.

Kindly give it a try and let me know how it goes? I'll keep an eye out for your response!

It worked thank you so much for the help! You are awesome!

Hi @Jofu,

Wow! Thank you for confirming that Ken’s resolution got the Zap running. This will significantly help our Community members to have as a reference for the same issue.