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Question

How do I use Zapier to search Airtable and prefill Jotform fields?

  • 11 July 2024
  • 6 replies
  • 18 views

Hello All,

I have a (hopefully) quick easy question.

I have tried to build the following zap, but I am on a free trial and can't continue unless I subscribe (Multi Step Zaps).  This is probably the only thing I will use Zapier for (at this stage), and don't want to subscribe if I can't do the following...

  • User enters and email address in a Jotform form, and clicks Next in the page break.
  • This triggers Zapier to search an Airtable Base to find the record associated with the email address
  • If found, returns data (name, address, phone etc) back to Jotform and prefills Jotform fields on the form where the user entered the email address.
  • If no record is found, Jotform just goes to the next page.

I am not looking for help to build the zap (at least not yet), but just need to know if it might be possible.

Any advice would be greatly appreciated.

 

Cheers, TT

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6 replies

Userlevel 7
Badge +14

Hi @BPH 

The available Jotform Zap app triggers happen once a form is completed.

 

Jotform Zap app available triggers/actions: https://zapier.com/apps/jotform/integrations#triggers-and-actions

 

 

Thank you for your reply Troy,

When you say the zap triggers on submission, does that mean I won't be able to do the following…

  • User enters an email address in a Jotform form, and clicks Next in the page break.
  • This triggers Zapier to search an Airtable Base to find the record associated with the email address

Cheers, TT

 

Userlevel 7
Badge +14

@BPH 

In Jotform, clicking for the next page is not a form submission.

Hi Troy,

I understand that clicking next is not a form submission, but my question is…

Is submitting the form the only way to trigger a zap?

In other words, the steps I outlined above won't work because I can't trigger the ZAP until they finish and submit the form?

Thanks again for taking the time to help me, greatly appreciated.

Cheers, TT

Userlevel 7
Badge +14

@BPH 

For the available Zap app triggers, these are the only events to trigger a Zap:

  • New Submission
  • New Signed Document

 

Thanks Troy.