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Hello,

 

I am looking to send follow up emails based on whether someone no showed for a discovery call, or didn’t book a programme off the back of one, 3 days later. If they completed the call I want to send a follow up saying thanks for the call etc, if they didn’t I want to send one saying feel free to book another. I was thinking of using labels in Acuity but I can’t see how to add this as a custom trigger?

 

Many thanks in advance!

 

Rachael

Hi @RCH1404 

It may be that Acuity doesn’t offer a trigger for a label being added.

You can try reaching out to Acuity Support for possible guidance on that capability.

 

Acuity Zap app triggers/actions: https://zapier.com/apps/acuity-scheduling/integrations#triggers-and-actions

 

Info about Acuity webhook events: https://developers.acuityscheduling.com/docs/webhooks#static-webhooks

 

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