How do I update 100+ contacts missing a custom field in CRM after a Zap transfer?

  • 7 May 2024
  • 1 reply

I set up a zap to update contacts between two platforms. We are seeing a discrepancy between the originating platform and the CRM. The total is about 100 entries. 

My theory is that same entries were not transferred due to a custom field not being set up. If contacts were not imported prior to the custom field being setup, how would I update those missing entries?

Thank you for your help in advance. 

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1 reply

Userlevel 7
Badge +14

Hi @e_message 

You can check your Zap Runs history details to see the DATA IN/OUT for each step to help you trace the data flow and troubleshoot:

You may need to export from one app, then import into the other app for the missing data.