How do I trigger adding guest emails from MEWS to Klaviyo after check-out in a Zap?

  • 18 September 2023
  • 1 reply



I’m trying to create a Zap that connects hospitality software MEWS to Klaviyo.


The integration is built between the two softwares and seems to work, but I can’t figure out how to trigger adding the email of a guest to a Klaviyo list.


I want to guest emails from MEWS to Klaviyo immediately after the guest checks out, so I can send a timed follow up Thank you email from Klaviyo.


These are the steps I am taking so far: 


  1. The Event is a New Reservation Event (I want to use Check Out)



  1. Then when I go to set the trigger, it doesn’t feel logical. I am asked to set a time filter. Does anyone understand this better?



3.Then when I go to try to create the action, the option to insert guest email doesn’t come up. 



any advice would be really appreciated! 


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1 reply

Userlevel 7
Badge +14

Hi @Grace Gjelina 

Good question.

In the Zap trigger, only this field is required:


For the action, make sure to test the Zap trigger to pull thru data.

How to change the trigger test data: