How do I trigger a Zap or response from Interface Chatbot based on conversation?

Question

Can the Interface Chatbot Trigger a Zap based on the conversation? If not, is this on the roadmap?

For example, if a prospect is on our website chatting with the embedded Interface Chatbot and asks “do you have a white paper on basket weaving”, is there a way to do either of the following…
A) Trigger a response in the chat with something like “yes, here’s a link to a white paper titled “Finding Peace in Basket Weaving.”
B) Trigger a Zap based.

Is this possible? If triggering a reply or a zap from the chatbot is not possible, does Zapier have a features roadmap for the Interfaces Chatbot product?

Thanks in advance for your help. It’s much appreciated.

Troy Tessalone · Answer

Hi @Omni ConsultantsGood question.These Zapier Interfaces Zap triggers are available.Feedback and feature requests can be submitted to the Zapier Interfaces Team here: https://eap.zapier.app/interfaces

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