I have a membership hub in Searchie with monthly and annual membership plans.
I collect payment via Stripe and manage emails via Klaviyo.
When members cancel their subscriptions in Stripe, they keep access to my membership till the end of their billing cycle.
I’ve set up a Zap using the ‘cancelled subscription’ trigger to email them when they cancel, however as the subscription is not officially cancelled in Stripe till the end of their billing period the Zap doesn’t trigger till the billing period ends.
I would like the Zap to trigger on the day they cancel and not at the end of the billing period so they receive an email the day they cancel and before they lose access, not days/weeks later when the billing period ends.
Is there a way to do this?