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  • How do I transfer the phone number from Chiirp to Google Contacts when creating a new customer?

Does anyone know how to get the phone number from Chiirp transfer to google contacts? I create a new customer in Chiirp but only the name transfer over. Please help

Hi there @ajpelectric,

Welcome to the Community! 🎉

I’m so sorry for the troubles with the Zap. I did some digging into this, and it seems like Chiirp is able to return the phone number based on the representative sample on our notes.

df29b2fbd338e9b17782e21ced7c4250.png
(view larger)

Could you please try these troubleshooting steps for me?

  1. Turn off the Zap.
  2. Reconnect your Chiirp account here: https://zapier.com/app/connections/chiirp
  3. Publish the Zap.
  4. Go to your Chiirp app.
  5. Create a new contact in Chiirp, and ensure that there’s a phone number in the “phone” field.
  6. Monitor the Zap History to see if the phone number will get pushed through.

Please give that a try, and keep us posted! 😊

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