Hi all,
I have the following automation set:
- In Hubspot, once a ticket is moved to STAGE A then create a Jira ticket in a specified board;
- Some fields are moved as well, for example, the DEAL ID;
Until here, all set and working.
→ What I need now is: From Jira, once that specific ticket is moved to STATUS B, then I need to return to Hubspot and fill a new field. But the most important, I need to match the ticket from Jira with the one I received from Hubspot.
In my idea, my thought is something similar to:
- Jira: Ticket 1 that refers to DEAL ID 1, met criteria A;
- Then inform Hubspot that Ticket 1 that refers to DEAL ID 1, met criteria A;
I would appreciate some help or experience about this topic!
