Question

How Do I Stop A New Stripe Subscription If Conditions Are Met?

2 years ago
8 March 2022
3 replies
51 views

S

Userlevel 1

Sublime Trading
Beginner
12 replies

Hi, I have built a zap (in 2 steps)

The first one triggers when someone enrols in my Thinkific course.
A Google calendar event is created 12 months into the future via this method

A new Stripe subscription is created

Step 2

The old Stripe subscription is cancelled
A new Stripe subscription is created

So before the new Stripe subscription is created I wanted to give the customer the option to opt to proceed with the new subscription. What can I use. I have have tried a filter but does not seem to give me the options I need.

I considered sending them an email in ActiveCampaign asking them to click a button in the email if they are opting to proceed. The button click will give them a tag in ActiveCampiagn and I would like that to be used to signal that the zap should proceed. Are there any other ideas that may work?

Thanks

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3 replies

Userlevel 7

+11

SamB
Community Manager
4785 replies
2 years ago
10 March 2022

Hey @Sublime Trading! :slight_smile:

Hmm, if you went down the route of sending them the opt in email, then you’d likely want to add a delay to the Zap to allow some time for the user to opt in or not. Followed by a Find Customer search step to look for the customer in ActiveCampaign to get any updated information. Then you would have a Filter step check the output of the search step to verify whether the tag was added.

How does that sound?