Question

How do I set up a Zap in Mollie to Moneybird to only forward paid orders to Moneybird and not unpaid orders?


Userlevel 1

Hi,
I use the mollie => moneybird ZAP to forward orders to moneybird so that a contact is created if not present and the invoice is created.
Now I only see that the action is also carried out for NOT paid orders. Can I set somewhere that payment must be made before the order goes to moneybird? Now it's no use to me.


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18 replies

Userlevel 1

ah, i think i found it! i could at a Zapier filter ;) :)

 

Userlevel 1

But, first he looks at ‘ new payment’ , then if PAID.

But if it isnt paid directly and the status is OPEN, and the Zapier trigger is NEW payment, there is no payment but a state switch from Open to paid. Does he make a new invoice then?

 

Userlevel 7
Badge +8

Hi @Bart Brouwer - you’re on the exact right track here! Can you share a screenshot (sans personal info) of your Filter set up?

From the sounds of it, if a submission is marked as “paid” the Zap will continue and an invoice will be created but let’s take a closer look via screenshots!

Userlevel 1

hi, i attached a screenshot.

BUT, the trigger is A NEW PAYMENT, and this is when de order status is ‘ open’ maybe.

Is the trigger also : changing status?

 

Userlevel 7
Badge +8

Hi @Bart Brouwer yes, so your trigger can be New Payment, however with your Filter only orders with an “open” status will trigger your Zap. It will not change your status, simply trigger only on that status. 

Userlevel 1

I understand that. But normally it is with IF THIS THEN THAT.
I receive a new payment. The order line is that, then he checks the status and that unpaid. So he does nothing.
After that, after a week there will be no new payment line, but only a status change. Will it also trigger on that status change to PAID (SEPA incasso as example)? that's what I mean.

Userlevel 7
Badge +6

Hey @Bart Brouwer,

I am jumping in here to see if I can help! I’m not really familiar with Mollie, but here’s what we can do to test out your question. Could you please try making a new payment and then, after a while, change the status of the test payment and check if the Zap will trigger on that status change?

Please keep us posted. Thanks!

Userlevel 1

hi! i have got  a new payment at 27 march. But was unpaid, today it was paid. but no trigger to moneybird. Because the payment order was already there (trigger) at 27 march and at that moment it wast paid.

the trigger dont must be NEW PAYMENT imo, but IF NEW PAID ORDER.

@ken.a 

Userlevel 7
Badge +6

Hey there @Bart Brouwer,

I see. Since the trigger looks for new payments, the Zap runs before the payment is marked as paid. We do have an open feature request for the “New Paid Payment” trigger. This trigger will only trigger on paid payments.

Please let me know if you want to get added to that feature request.

Thanks! 😊

 

Userlevel 1

Yeah, i want.  But when is this available ? Because i took zapier for this. 

Userlevel 7
Badge +9

Heya @Bart Brouwer! Thanks for confirming, I got your vote added! This is the best way to stay informed if anything changes as we'll email you if this does go live. We’ll also be sure to share any updates here. 🙂

While I don’t have an ETA on when or if this will be implemented in the interest of full transparency, the feature request has been open for over a year. That said, the Mollie app is actually owned and maintained by their team! So while the decision ultimately lays with them it might be worth reaching out to them directly to share your feedback. Sometimes it helps to hear from their users how they’re using the product.

Sorry to not have better news here but definitely appreciate you flagging this in community!

Userlevel 1

Hi, i will send them an message (mollie).

BUT if this isnt working for a year, i think it wont happen soon.

I took this subscription from zapier to automate this problem. If it isnt working, i want to freeze is maybe. is that possible?

 

Userlevel 7
Badge +6

Hey there @Bart Brouwer,

I suggest reaching out to our Support Team to discuss your account-related question. Here’s the link: https://zapier.com/app/get-help

Thanks! 😊

Userlevel 1

I sended mollie a message.

but i would be also oke if i have to login at zapier, give the date with range (1 april till 4 april) for a run over all paid invoices. i could be the trigger then.

 

Userlevel 7
Badge +6

Hey there @Bart Brouwer,

Thanks for letting us know that you messaged Mollie!

It seems like one of our Support Specialists replied via email, and here’s what they said:

Thank you for writing me back! I reviewed your account and see that you've downgraded to a ***. I've processed a refund of *** back to your card. You should see it appear in your account within 5-10 business days. 

 

Userlevel 7
Badge +8

Hi @Bart Brouwer I come with great news! First, I’d like to thank you for your feedback, your vote was very important to both us, and the Mollie developers. Looks like they’ve decided to be proactive with this, I’m attaching the message the Mollie devs sent over to us today: 

As Mollie we've published an article in our Helpcentre explaining how Zapier users can activate workflows based on the payment status: https://help.mollie.com/hc/en-us/articles/9876153995282

 

If you have any questions, please let me know!

Userlevel 1

Hi @chanelle , nice! is there someone who could help me with this from zapier?

i have wednesday some time.

 

Userlevel 7
Badge +8

@Bart Brouwer Sure thing! Unfortunately, in the Community we don’t do 1:1 Zap assistance. However, with you Zapier Plan, you are able to connect with our Support Team or one of our amazing Experts