Skip to main content
Question

How do I set up a Zap for creating a new JIRA ticket when a ticket is made on HubSpot with specific statuses?

  • 21 December 2023
  • 2 replies
  • 63 views

Can someone guide me on setting up a Zap for the following HubSpot-JIRA scenario?

I want to generate a new JIRA ticket when a fresh ticket is created in the HubSpot ticket portal. The JIRA ticket should be initiated with the status of "Action on Appu" and later transition to the "Action on appuappu" status.

It's important to note that this should apply to new JIRA tickets and does not involve updating existing ones. Appreciate any assistance on configuring this Zap

Should I use the filters options to find out the hubspot tickets with his scenario then how to set up the logic?

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

2 replies

Userlevel 7
Badge +14

Hi @Appu Murugan 

Did you try asking AI for help with outlining the Zap steps?

 

Userlevel 7
Badge +14

@Appu Murugan 

Try using this Zap trigger and action.