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How do I set up a workflow to trigger anytime a specified Salesforce field is updated (regardless of the value)?

  • December 10, 2023
  • 2 replies
  • 403 views

I would like to set up a workflow that is triggered anytime a specific Salesforce field is updated (regardless of the value). How do I go about doing this?

 

This is the set up I have so far:

 

Salesforce object: Account

Field: Segment

Field updated to: ???? (This is the part I’m unsure what to fill in as there is no specific value. I just need the trigger to happen every time it is updated).

 

I have 3 unique values in the “Segment” field. Should I keep the “field updated to” blank, and create 3 paths for the different values? 

Best answer by SamB

Hi folks,

Just stopping by here to share that the Updated Field on Record trigger now allows more than one “Field Updated to” value to be selected for the chosen field:

4868d355912bd28e8d2578a9b6f2070f.png

To take advantage of this new feature please ensure your Zap is using the latest version of the Salesforce app on Zapier. And if you run into any issues when testing it out just reach out to the Community here or contact our Support team directly to let us know. In the meantime, happy Zapping! ⚡

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

2 replies

ken.a
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  • Zapier Staff
  • December 11, 2023

Hi there @sandiessi,

Welcome to the Community! 🎉

I did some digging into this, and it seems like selecting multiple fields in the “Field updated to” field is not supported at the moment. However, we have an existing feature request for the ability to select multiple values for the "Field Updated to" field so the Zap would trigger if the field was updated to any of the selected values.

I have added you as an interested member to the feature request. That does a few things:

  • Bring this to the attention of the integration developers
  • Help track interest in this feature being implemented
  • Allows us to notify you via email if this feature becomes available in the future

While I don't have an ETA on when this feature might be implemented, we will notify you via email if it is!

Hopefully, this helps!


SamB
Community Manager
Forum|alt.badge.img+11
  • Community Manager
  • Answer
  • January 9, 2025

Hi folks,

Just stopping by here to share that the Updated Field on Record trigger now allows more than one “Field Updated to” value to be selected for the chosen field:

4868d355912bd28e8d2578a9b6f2070f.png

To take advantage of this new feature please ensure your Zap is using the latest version of the Salesforce app on Zapier. And if you run into any issues when testing it out just reach out to the Community here or contact our Support team directly to let us know. In the meantime, happy Zapping! ⚡