I am interested in setting up a chatbot on my website to only be available at certain times of the day ie after business hours and a different one for weekend clients. Is this possible and how would i do this?
Question
How do I set up a website chatbot in Zapier to activate only after business hours and for weekend clients?
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+11- Community Manager
Hi and welcome to the Community,
It should be possible to limit the availability of a Chatbot by adding some instructions to outline when it should be running.
For example I gave a test Chatbot some additional instructions: “Only answer questions on Friday to Saturday. If someone asks you a question outside of those day response saying that you're offline right now and state that you're only able to answer questions during Friday to Saturday.”
And when I asked it a question on a Wednesday, it responded with:
With the business hours I’d recommend including a timezone in the instructions so that the Chatbot is super clear on exactly when it should be running.
Can you give that approach a try and let us know if that does the trick?
+11- Community Manager
Hey
I just wanted to check in to see how you got on with my suggestion, were you able to get it working as needed?
If that solved things for you would you mind marking it as the best answer? This helps to better surface the information to others in the Community. 🙏
If it didn’t, happy to help further - just let me know!
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