Hey Zapier Community, I have a zap setup which feeds orders from our clinic / bricks and mortar retail through to Shopify using the ‘Create Order’ action. All works well however there are some minor quirks I’d like to address and wanted to see if anyone else has seen these issues before. Sales Channel - Currently the orders have blank sales channels in Shopify, is there a way to create a Sales Channel to attribute these orders to? There is no function to edit an order in the event of a refund - is there a workaround to lookup an order and amend the order if our clinician software sends through a refund?Clinic software is ZenotiEcomm platform is Shopify

Question

How do I set a Sales Channel in Shopify and manage refunds with a Zap using Zenoti and Shopify?

Hey Zapier Community,

I have a zap setup which feeds orders from our clinic / bricks and mortar retail through to Shopify using the ‘Create Order’ action.

All works well however there are some minor quirks I’d like to address and wanted to see if anyone else has seen these issues before.

Sales Channel - Currently the orders have blank sales channels in Shopify, is there a way to create a Sales Channel to attribute these orders to?
There is no function to edit an order in the event of a refund - is there a workaround to lookup an order and amend the order if our clinician software sends through a refund?

Clinic software is Zenoti

Ecomm platform is Shopify

Did this topic help you find an answer to your question?

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

+14

Hi @EOBMarcus

Zap action: Shopify - API Request

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor