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  • How do I set a Sales Channel in Shopify and manage refunds with a Zap using Zenoti and Shopify?

Hey Zapier Community,

 

I have a zap setup which feeds orders from our clinic / bricks and mortar retail through to Shopify using the ‘Create Order’ action.

 

All works well however there are some minor quirks I’d like to address and wanted to see if anyone else has seen these issues before.

 

  • Sales Channel - Currently the orders have blank sales channels in Shopify, is there a way to create a Sales Channel to attribute these orders to?
  • There is no function to edit an order in the event of a refund - is there a workaround to lookup an order and amend the order if our clinician software sends through a refund?

Clinic software is Zenoti

Ecomm platform is Shopify

Hi @EOBMarcus 

You may have to explore using the Shopify API: https://shopify.dev/docs/api/admin-rest/2023-10/resources/order

Zap action: Shopify - API Request

 

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