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Question

How do I send the new JIRA case link back to Salesforce case that created it?

  • September 30, 2022
  • 2 replies
  • 45 views
W

Our users can click a Send to JIRA button in a Salesforce case to create a JIRA story or bug ticket.  I would like to return the newly created bug/story ticket link back to a field on the Salesforce case.  Is this possible?  

 

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

2 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • October 1, 2022

Hi @Wayne Cordrey 

Good question.

Yes, you may have to use a combination of a static and dynamic value to create the desired URL.

 

⚡ Troy Tessalone - AutomationAce.com | Platinum Zapier Solution Partner | #1 Zapier Community Contributor
Danvers
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  • DanversZapier Staff
  • Zapier Staff
  • October 7, 2022

Hi @Wayne Cordrey!

Did Troy’s suggestion help here? Let us know if you have any questions or need some more help :)

 

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