Skip to main content
Question

How do I send picklist values instead of IDs to Mailchimp?

  • January 31, 2024
  • 41 replies
  • 229 views

Forum|alt.badge.img

how can i send the picklist value instead of the id to mailchimp 

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

41 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Zapier Orchestrator & Solution Partner
  • January 31, 2024

Hi @jweroen 

For us to have more context, please post screenshots with how your Zap steps are outlined and configured along with which values and fields you are having issues with.


Forum|alt.badge.img
  • Author
  • Beginner
  • January 31, 2024

can we do a remote sessie 


Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Zapier Orchestrator & Solution Partner
  • January 31, 2024

@jweroen 

If you need 1:1 help, consider hiring a Certified Zapier Expert: https://zapier.com/experts


Forum|alt.badge.img
  • Author
  • Beginner
  • January 31, 2024

This post has been edited by a moderator to remove personal information. Please remember that this is a public forum and to remove any sensitive information prior to posting.

i see the piclist id instead of value in mailchimp from crm

How can we fix this 


Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Zapier Orchestrator & Solution Partner
  • January 31, 2024

@jweroen 

For us to have more context, please post screenshots with how your Zap steps are outlined and configured along with which values and fields you are having issues with.


Forum|alt.badge.img
  • Author
  • Beginner
  • January 31, 2024

 


Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Zapier Orchestrator & Solution Partner
  • January 31, 2024

@jweroen 

You may need to use the concept of a lookup table to translate the values from the IDs to the labels.

 


Forum|alt.badge.img
  • Author
  • Beginner
  • February 1, 2024

I did do a lookup table but now i get nothing in the field from mailchimp

 

 


Forum|alt.badge.img
  • Author
  • Beginner
  • February 1, 2024

 


Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Zapier Orchestrator & Solution Partner
  • February 1, 2024

@jweroen 

Can you show screenshots with how that MERGE field is configured in Mailchimp so we can see the type of field that it is?


Forum|alt.badge.img
  • Author
  • Beginner
  • February 2, 2024

 


Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Zapier Orchestrator & Solution Partner
  • February 2, 2024

@jweroen 

Try turning the Zap ON and doing a live test.

Then check your Zap Runs history details to see the DATA IN/OUT for each Zap step to help you troubleshoot.

https://zapier.com/app/history/


Forum|alt.badge.img
  • Author
  • Beginner
  • February 5, 2024

table lookup works perfect 

Data in test flow lok oke

 

 

No data in field om mailchimp 


Forum|alt.badge.img
  • Author
  • Beginner
  • February 5, 2024

 

The problem is only with  a multi-select picklist, when you select more then one value in the list

With one value selected there is no issue  

 


Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Zapier Orchestrator & Solution Partner
  • February 5, 2024

@jweroen 

Post updated screenshots with how your Zap step 3 is configured.

 


Forum|alt.badge.img
  • Author
  • Beginner
  • February 5, 2024

 


Forum|alt.badge.img
  • Author
  • Beginner
  • February 6, 2024

 


Forum|alt.badge.img
  • Author
  • Beginner
  • February 6, 2024

this one is only showing the first selected item in the picklist

 


Forum|alt.badge.img
  • Author
  • Beginner
  • February 6, 2024

do you have a example how to fix this issue 


Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Zapier Orchestrator & Solution Partner
  • February 6, 2024

@jweroen 

Can you show the output from testing the Formatter step with 2 values?

You may need to convert the values to an array of items.

Formatter > Utilities > Text to Line Items

 


Forum|alt.badge.img
  • Author
  • Beginner
  • February 6, 2024

the output is empty with a multi select that is the problem 

 

 


Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Zapier Orchestrator & Solution Partner
  • February 6, 2024

@jweroen 

Did you try this?

You may need to convert the values to an array of items.

Formatter > Utilities > Text to Line Items


Forum|alt.badge.img
  • Author
  • Beginner
  • February 6, 2024

I did but still the same problem Troy


Forum|alt.badge.img
  • Author
  • Beginner
  • February 6, 2024

 


Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Zapier Orchestrator & Solution Partner
  • February 6, 2024

@jweroen 

This would come before the Formatter > Utilities > Lookup Table step.

 

You may need to convert the values to an array of items.

Formatter > Utilities > Text to Line Items