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I see that it is possible to send an email to a customer after payment is received in Quickbooks but I’m wondering if different emails can be sent depending on which service/product is bought. Thanks in advance.

Hey there, @hvrslinds! Thanks for reaching out and welcome to the community. 🤗

Hmm, depending on how many products you have, I wonder if a filter step and zap for each product could work? Alternatively there’s also paths. So it might look like:

  1. QBO Trigger - “New Payment” (or whichever trigger you’re using)
  2. Filter by specific product OR paths where each condition is a different product
  3. Gmail Action - “Send Email”

Here’s a similar question, just swap Shopify for QBO.  

Also here’s a hub for quick resources on Filter by Zapier:

Let us know if you think this could work for you! 🙂