Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

This post has been edited by a moderator to remove personal information. Please remember that this is a public forum and to remove any sensitive information prior to posting.

Hello everyone,

I have an issue with sending data from a Webflow form to HubSpot.

For each form filled out on Webflow, I want to create a contact and update boolean data (the user can check 4 checkboxes on Webflow, each resulting in true or false).

I can't seem to update the property in HubSpot.

Do you have any ideas?

Here is the data that I have in webflow :

 

Here is the field I have in HubSpot that I would like to update :

 

Now, what are the steps to achieve this?

Thank you all for your help,

Have a great day,

Hi @Hairdex24 

Help link to follow for using dynamic variables in dropdowns: https://help.zapier.com/hc/en-us/articles/8496241696141-Add-custom-values-to-dropdown-menu-fields-in-Zaps

 

Zap action: Formatter > Utilities > Lookup Table

Hi @Hairdex24,
 
We just wanted to see how everything is going with your Zap. Did Troy's recommendation get the job done? Feel free to reach out if you need further assistance with your Zap. We're glad to address any concerns and assist you.
 
We're looking forward to your response.

Hello @JammerS, no sorry, I don’t know how to do this zap…

I can’t find multiple choice, like @Troy Tessalone said...

Could you help me ? 

Thank you for your help

@Hairdex24 

For us to have more info, post these screenshots:

  • DATA OUT from the Webflow trigger step that you are trying to use
  • how your Zap steps are now outlined and configured in EDIT mode
  • any encountered errors

This post has been edited by a moderator to remove personal information. Please remember that this is a public forum and to remove any sensitive information prior to posting.

Thank you @Troy Tessalone,

 

Step 1 : Data from Webflow

 

Step 2 : There few datas available in hubspot. But the one I’m looking for is not listed.

 

Step 3 : So I go at the bottom and I click on additionnal properties to retrieve. The data I’m looking for in hubspot is called data__consultation. I add it.

 

Step 4 : the data is now added

 

Step 5 : I then click on the “3 spots” button to add a custom value.

 

Step 6 : The data is now added.

 

Step 7 : In the data IN, I can’t find the new data data__consultation added. It’s not here.

 

Step 8 : And in the data IN, I can see the “properties_to_retrieve 1 is true”

 

Step 9 : I run a test. The contact is well created in hubspot with all the information but the data “data__consultation” is blank, it’s not Yes or No.

 

 

Any idea ?

@Hairdex24 

In step 2, for the field: Additional properties to retrieve...

  • these are additional Contact properties that will be RETURNED after testing Step 2
    • this is NOT used for setting values for those properties
  • you will want to use the Static mode to selection options from the dropdown list
  • you do NOT want to use the Custom mode to map dynamic variable from a previous Zap step

 

RIGHT

 

WRONG

 

To set field values when creating a HubSpot Contact, those properties would need to be configured above the “Additional properties to retrieve” field.

You can use the magnifying glass icon to search for properties by name to help you find the field.

You can use the refresh icon (left of the magnifying glass icon) to refresh the Contact fields returned to configure to see if that exposes additional properties.

 

Hi @Hairdex24 👋

Just came across this and wanted how things are going on this. Were you able to get things solved following Troy’s latest reply?


Happy to help if you’re still stuck at all, just let us know!

Terms & Conditions