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Question

How do I send a single Slack message with both voicemail URL and transcription from Twilio in Zapier?

  • December 23, 2023
  • 1 reply
  • 47 views
M

I am trying to trigger a Slack message when I get a new voicemail in Twilio but I would like the slack message to have both the voicemail URL and the transcription from Twilio. At the moment I created two separate Zaps but that causes two separate slacks messages.

Any suggestions to get them into one message? 

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

1 reply

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • December 23, 2023

Hi @marc 

You’d likely have to use the Twilio API to get either the transcription or the voicemail.

As a workaround, you can use OpenAI.

 

⚡ Troy Tessalone - AutomationAce.com | Platinum Zapier Solution Partner | #1 Zapier Community Contributor
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