Hello all,
I want to select an specific email as outbound to my “create a ticket” action in the zendesk integration. However, I can’t find anything that would allow me to do that. Does anyone know something about it?
Question
How do I select a specific email as outbound to my “create a ticket” action in Zendesk?
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+6- Zapier Staff
Hi there
Welcome to the Community! 🎉
Before we dive deeper, have you tried typing a static email data on the “Requester Email” field in your “Create Ticket” step? If not, could you please try that to see if it’ll work as you intended?
Please keep us posted! 😊
Hi
On requester I usually include my “send to” email and what I want to do it is to set my “send from” email, get it?
I have many different “send from” emails on zendesk and needed to send from an specific one.
Thank you!
+14- Zapier Orchestrator & Solution Partner
Hi
It will be helpful for you to post screenshots with how your Zap steps are configured to give us more context.
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