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How do I reply an email to an existing email thread in Microsoft Outlook?

  • 12 February 2024
  • 3 replies
  • 24 views

This post was split from topic: 

 

Hi there - can I be added to? 

Is there a workaround solution? I’ve tried it with Gmail and it works fine but not Outlook, which is really frustrating.

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Best answer by ken.a 13 February 2024, 10:40

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Userlevel 7
Badge +6

Hi @SpencerT92,

Welcome to the Community! 🎉

I have moved your reply to a new topic. I hope you don’t mind!

Microsoft Outlook doesn’t have an action to create a draft reply on an email thread. However, we have an existing feature request for this exact functionality.

I have added your vote to the open feature request. That does a few things:

  • Bring this to the attention of the integration developers
  • Help track interest in this feature being implemented
  • Allows us to notify you via email if this feature becomes available in the future

While I don't have an ETA on when this feature might be implemented, we will notify you via email if it is!

Hopefully, this helps!

Ok thanks.

I’ve used the Microsoft Outlook API as a workaround - it’s not as user-friendly but it seems to be working.

I followed the learnings in here: 

 

Userlevel 7
Badge +6

That’s awesome @SpencerT92! Thank you for sharing the workaround here.

This will be helpful to our amazing Community members who might have a similar question. 🤗

 

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