Hi @NV-Academy,
Here are some ways you can get this done as you expect:
- Using SurveyMonkey default answer: I believe you can set a default answer to every field in surveymonkey and if you do that, you will be receiving your default answer instead of Not Answered if someone doesn’t fill it.
- Using python/javascript step: Using a code step you can instruct automation to use logic that says:
If firstName field is equal to “Not Answered” return “”(blank) else return “whatever a submitter types”.
If emailAddress field is equal to “Not Answered” return “”(blank) else return “whatever a submitter types”.
so on…
Try to mitigate this issue on the SurveyMonkey end first because that’ll guarantee a stable solution.
Hi @robschmidt,
Thanks for your answer!
How do I get python/javascript into my zap, to change it?
NV-Academy
@NV-Academy
Just checking in to see if you still need help with this?