How do I remove/change "not answered" auto triggers from survey monkey?

Question

Some of the fields in my survey monkey will sometimes be answered and sometimes not. I know I can make the answer required, but I am looking for a solution to change the name of “Not Answered” or remove it, so it will only be blank.

Does anyone know a solution?

Thanks in advance!

robschmidt · Accepted Answer

Hi @NV-Academy,Here are some ways you can get this done as you expect:Using SurveyMonkey default answer: I believeyou can set a default answer to every field in surveymonkey and if you do that, you will be receiving your default answer instead of Not Answered if someone doesn’t fill it.Using python/javascript step: Using a code step you can instruct automation to use logic that says:If firstName field is equal to “Not Answered” return “”(blank) else return “whatever a submitter types”.If emailAddressfield is equal to “Not Answered” return “”(blank) else return “whatever a submitter types”.so on…Try to mitigate this issue on the SurveyMonkey end first because that’ll guarantee a stable solution.

NV-Academy · Answer

Hi @robschmidt,Thanks for your answer!How do I get python/javascript into my zap, to change it?NV-Academy

Useful links

Code of conduct

Using the Community

Community expectations

Useful links

Code of conduct

Using the Community

Community expectations

Sign up

Use your Zapier credentials

Log in to the Community

Use your Zapier credentials

Scanning file for viruses.

This file cannot be downloaded