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How do I pull WooCommerce order data to Pipedrive using Zapier without losing user information?

  • October 10, 2024
  • 8 replies
  • 26 views

Hey, I am trying to pull my WooCommerce order data through to Pipedrive and am using Zapier to do so, however, it is pulling in the deal to Pipedrive but is not pulling through any of the user information, can anyone help with this or know what I may be doing wrong?

Thank you

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8 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • 34081 replies
  • October 10, 2024

Hi @mia.c 

For us to have more info, post screenshots showing how your Zap steps are outlined and configured in EDIT mode.


  • Author
  • New
  • 4 replies
  • October 10, 2024

 


  • Author
  • New
  • 4 replies
  • October 10, 2024

Does this help or do you need to see how I have set it up in each action? Thank you.


  • Author
  • New
  • 4 replies
  • October 10, 2024

This post has been edited by a moderator to remove personal information. Please remember that this is a public forum and to remove any sensitive information prior to posting.

 

 

 

 

 


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • 34081 replies
  • October 10, 2024

@mia.c 

Post screenshots showing how each Zap step is configured in EDIT mode so we can see the field types and field mappings.


  • Author
  • New
  • 4 replies
  • October 10, 2024

I have posted more screenshots above


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • 34081 replies
  • October 10, 2024

@mia.c 

Help link for how to configure dynamic variables in dropdown fields: https://help.zapier.com/hc/en-us/articles/8496241696141-Add-custom-values-to-dropdown-menu-fields-in-Zaps

 

For Person, you would need to map the Person ID from Step 2.

For Organization, the field expects the Pipedrive Organization ID.

 


SamB
Community Manager
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  • Community Manager
  • 9751 replies
  • October 31, 2024

Hi @mia.c 👋

Just wanted to check in here to see how you got on with this. Did selecting the Person ID and Organization ID as Troy suggested help to get it working? 

Keen to ensure you’re all set so please let us know whether you’re in need of any further assistance at all!