From building my test zap here, the Find new records button only pulls in 3 really old records. I’ve tried to create a new customer record again and press Find new records but it never updates these three records.
Is there a way to pull in most recent new test records? Is it something that can be controlled by us the app developer ourselves? (I work for inFlow Inventory)
Best answer by ken.aBest answer by ken.a
Hi
It looks like you’ve reached out to our Support Team about this and they replied with a suggestion. I’ll share details of the suggestion here in case it’s helpful:
Thanks for reaching out about the issue your customers are having with seeing new test records. I understand that this can make it difficult to work with the latest data.
When the oldest test records are pulled in, it typically means that the sort order in the Perform List is configured to show the oldest records first.
Based on what I see in your setup, it looks like the sortDesc parameter is set to false, which might be causing this behavior.
You can refer to this screenshot for the current setup:
[SCREENSHOT]
And here's a log of the GET request sent by the Perform List:
[LINK]
Based on your knowledge of your API, I'd recommend changing your code to support placing the most recent records at the top of the list and that should resolve the issue.
Please reach out again if you have further questions, I'll be happy to assist you!
Cheers,
If you’ve got any questions regarding their suggestion it would be best to continue the conversation with them over email. If you can’t locate their reply I’d recommend searching your spam/junk folder or searching your inbox for any emails from zapier.com in case. Sometimes their emails can end up in the spam/junk folder by accident.
+14Hi
It’s likely the inFlow Zap app integration would need to be updated to control how the Zap trigger event records are returned.
The Zap trigger event is instant using webhooks.
Zapier Developer Platform help links related to instant triggers: https://docs.zapier.com/platform/build/hook-trigger
Hi
I’m not sure why it isn’t pulling recent samples, but I do see a run in the Zap history. Did everything come over like you want, or are there some adjustments you need to make in the Slack action?
Shane T - Zapier Suppor
+6Hi
It looks like you’ve reached out to our Support Team about this and they replied with a suggestion. I’ll share details of the suggestion here in case it’s helpful:
Thanks for reaching out about the issue your customers are having with seeing new test records. I understand that this can make it difficult to work with the latest data.
When the oldest test records are pulled in, it typically means that the sort order in the Perform List is configured to show the oldest records first.
Based on what I see in your setup, it looks like the sortDesc parameter is set to false, which might be causing this behavior.
You can refer to this screenshot for the current setup:
[SCREENSHOT]
And here's a log of the GET request sent by the Perform List:
[LINK]
Based on your knowledge of your API, I'd recommend changing your code to support placing the most recent records at the top of the list and that should resolve the issue.
Please reach out again if you have further questions, I'll be happy to assist you!
Cheers,
If you’ve got any questions regarding their suggestion it would be best to continue the conversation with them over email. If you can’t locate their reply I’d recommend searching your spam/junk folder or searching your inbox for any emails from zapier.com in case. Sometimes their emails can end up in the spam/junk folder by accident.
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