Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

How do I create a chatbot and load it with my product pictures into its knowledge base and make the chatbot display those images when a relevant question is asked?

I have tried several other chatbots and all of them are really good in interpreting images and responding with a text but none seems to have the accuracy and reliability when it comes to being able to display the correct image - despite giving the images the correct file name and sufficient context. 

Can we do this in Zapier, if so how?

Hi there @ikarthi, welcome to the Community! 😁

I just did some checking and can confirm it’s possible to have a Zapier Chatbot display images that are stored in a knowledge base. You’d just need to ensure a publicly accessible image link is stored for each product and then tell the chatbot to display an image for the product.

When I tested this, I told my chatbot “when giving an answer display the relevant image relating to the record mentioned in the answer (using the value contained in the Image URL field as the URL for the image).” and when it answered a question using information from the connected knowledge source (Zapier Table) it displayed the image:

53bdd82b1efe56e976a11af99f73e07a.png

Hope that helps to get you pointed in the right direction. If I’ve misunderstood what you’re wanting to do here or you run into any trouble on that do let me know!

Terms & Conditions