Best answer

How do I pause a Stripe subscription?

  • 18 August 2022
  • 3 replies
  • 877 views

Userlevel 1

I want to be able to pause a customer’s Stripe Subscription after they fill in a form. I’ve got no problem with the trigger or finding the correct customer and subscription in Stripe, but I can’t work out how to update the Stripe subscription from Zapier. Can anyone help?

 

(If possible, I’d also like an option to cancel a customer’s Stripe Subscription at the end of their current billing date).

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Best answer by christina.d 23 August 2022, 04:43

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3 replies

Userlevel 7
Badge +14

Hi @JacquelineHill 

Good question.

You’ll need to use the Stripe API as per this article: https://stripe.com/docs/billing/subscriptions/pause

App APIs can be used in Zaps with the Webhooks app as an action step: https://zapier.com/apps/webhook/help

Userlevel 7
Badge +9

Hey there, @JacquelineHill! I wanted to drop in and mention updating a subscription isn’t a supported action at the moment. 😔

That said, it is an open feature request that I added your vote to! While I can’t offer any estimates for implementation, we’ll keep you in the loop if and when that changes. 

Troy’s right though! A lot of this can be achieved through Webhooks by Zapier. It’s worth mentioning this is considered an advanced approach and as a result there’s less support for it but if you’re feeling up for it here’s a few resources to get you started:

If you feel like you’d rather hire someone to take that on for you - that’s definitely an option too! You can hire a Zapier Expert right over here:

I hope some of this helps! 🤗

Userlevel 1

Thank you christina.d for adding my vote to this feature request.

In the meantime, I’ll have a look and see if someone can help me with Webhooks.