I got a huge list of Zaps that could all be merged into a single Zap, here’s one of the use cases:
Ordering equipment, current status:
Instead of having a centralized Zap to order headphones, mouses and keyboards, currently, employees are using three different Zaps to do so.
I got a separate Zap for ordering new Macs for the engineers, and a separate Zap to order new Macs for the Customer Happiness team.
Desired state:
There’s one Zap - “Order Equipment”, and the employee ticks what they need. I process this information to confirm that the equipment either needs to be ordered or is already available for taking. I then inform the employee that they can either pick up the equipment in the Ops office, or that they’d have to wait for X days until the equipment is delivered.