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Question

How do I mention a RingCentral teammate in Bonusly to give them points directly within the call?

  • June 13, 2024
  • 3 replies
  • 18 views

Is it possible to integrate Bonusly with RingCentral? Our team is wanting to @ mention a team member in RingCentral to give bonus bucks as a reward, without having to toggle back forth being the RingCentral app & Bonusly. I’m not finding specific information on how to do this. I reached out to Bonusly and they told me to contact Zapier. 

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3 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • June 13, 2024

Hi @AHines28 

Check out the available Zap triggers/actions for each app:

Bonusly: https://zapier.com/apps/bonusly/integrations#triggers-and-actions

RingCentral: https://zapier.com/apps/ringcentral/integrations#triggers-and-actions


  • Author
  • New
  • June 14, 2024

I’m not seeing how you can do what we need with these links. I see you can integrate them, but not in the way we’re hoping. 

We’d still have to be in the Bonsuly app to start the trigger (by giving the bonus bucks through an @ mention) and then the available actions in Ring Central don’t seem to line up. 

Is there a way to speak with a live person at Zapier to get more one on one help?? Or can we only post through the community?


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • June 14, 2024

@AHines28 

Zapier Customer Support options per plan: https://zapier.com/l/support

 

NOTES:

Apps may not support the desired triggers/actions.

Most Zap apps are created and managed by the app developer using the Zapier Developer platform.

You can try contacting the app’s Support for possible guidance and help with their Zap app integration.

 

If you are looking to hire help, check out the directory of Certified Zapier Experts: https://zapier.com/experts