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How do I integrate Zendesk tickets with Notion to create custom views?

  • August 6, 2024
  • 2 replies
  • 42 views

I have a zap that automatically adds the internal note of a ticket from Zendesk into Notion. The issue I am running into is that if inside that internal note is an image, it does not show up in Notion. Any suggestions on how I can do that?

Best answer by Troy Tessalone

Hi @kcexplorer 

That depends on how the data is returned from Zendesk.

Can you post screenshots of an example that has an image?

 

Notion: I can't see all fields in my Zap

Not all Notion property types are supported in Zapier. The following property types are not supported:
  • Files and media
  • Formulas
  • Relations
  • Rollups
  • Status
These property types will not appear in your triggers or actions.
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2 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • Answer
  • August 6, 2024

Hi @kcexplorer 

That depends on how the data is returned from Zendesk.

Can you post screenshots of an example that has an image?

 

Notion: I can't see all fields in my Zap

Not all Notion property types are supported in Zapier. The following property types are not supported:
  • Files and media
  • Formulas
  • Relations
  • Rollups
  • Status
These property types will not appear in your triggers or actions.

  • Author
  • Beginner
  • August 6, 2024

Yea, the file comes across as plain text and the image is normally pasted into the internal note of zendesk.