Question

How do I include "Lead Source" details when Zapping between Active Campaign and ConnectWise?

  • 12 April 2024
  • 1 reply
  • 9 views

We are using two systems with Active Campaign for Marketing and Connectwise for sales. 

We are looking to setup a zap between both to essentially create or update contacts in Connectwise Manage if say somebody fills out a form on Active Campaign or their details are changed. I believe this is possible, however we also use some fields such as Lead Source and Lead Source Detail to detail where the lead came from and would like this to also form part of the Zap. 

I get to the point where the Zap is created but cannot add these fields to the transfer, this is vital to ensure we can report properly.  


1 reply

Userlevel 7
Badge +14

Hi @SilverCloud89 

Are the fields not available from AC or not available for Connectwise?

To help us have more context, post screenshots with how your step are outlined and configured.

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