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Question

How do I import the entire live web chat conversation, including subsequent messages, in Custom ChatGPT?

  • February 7, 2024
  • 1 reply
  • 24 views

I’m trying to get CustomGPT to import the entire conversation during a live web chat.  Currently it’s all connected and communicating with Zapier, but I’m only getting the 1st message someone types in, the rest of the conversation is missing.  Any ideas?

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1 reply

SamB
Community Manager
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  • Community Manager
  • February 8, 2024

Hi @Red Lion, welcome to the Community! 👋

Can you share some further details about the current setup? We’d really appreciate it if you could send over some screenshots so we can see the setup of the custom GPT and it’s Zapier AI actions. Please remove/hide any private information (like names, emails, addresses etc.) from any screenshots before sharing.

Once we’ve got a bit more context on the situation we’ll be better able to help troubleshoot this with you. Looking forward to hearing from you on this!