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  • How do I help my customers out by creating Zaps on their behalf (ideally without creating an account on their behalf)?

I am looking to make a public Zapier app for some of our clients. We would need to create zaps for multiple customers while keeping them distinct, where one customer may have more than one zap. The purpose of the zap is to pull specific customer and appointment status information and send it to our application.

 

Ideally, during our onboarding, we would create the Zap for our clients so we could maintain it going forward, rather than having it located on their Zapier account/having them create a Zapier account. The clients we would create this for already have a point-of-sale integration with Zapier. 

 

Would that mean that we would just require the point of sale credentials and could handle everything on our end? Is there any issue with customer information being exposed to another customer if all the Zaps are under the same main account?

Hi @Ethanv 

If you are trying to create a public Zap app integration, check out the Zapier Developer Platform: https://developer.zapier.com/

 

Users should have their own Zapier accounts per the Zapier Terms of Service.

https://zapier.com/legal/terms-of-service

 

b. Prohibited Use: You shall not use or access the Service in violation of the Acceptable Use Policy. Further, you will not and will not permit anyone else to: (i) sell, sublicense, distribute, transfer, or rent the Service (in whole or part), grant non-users access to the Service or use the Service to provide a hosted or managed service to others; (ii) reverse engineer, decompile or seek to access the source code of the Service, except to the extent these restrictions are prohibited by law and then only upon advance notice to Zapier; (iii) copy, modify, create derivative works of or remove proprietary notices from the Service; (iv) conduct security or vulnerability tests of the Service, interfere with its operation or circumvent its access restrictions; (v) use the Service to develop a product or Service competitive to Zapier; or (vi) otherwise use the Service outside of the scope of the rights expressly granted herein.

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