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Question

How do I grant multiple offers to the same Kajabi contact using WooCommerce and Zapier?

  • February 8, 2025
  • 1 reply
  • 11 views

Stripe is not supported in my country, so I need to forward purchases from woocommerce to kajabi using zapier.

In my zap I check product id of line items from woocommerce orders and map them to kajabi offers.

A new contact is created in kajabi when you buy something. The problem occurs when you buy multiple courses in the same or multiple orders.

Kajabi responds with error message - email is already taken. I know that FFS!

It looks like this integration always tries to create a new contact EACH TIME before granting access to an offer - which is wrong!

If contact with the same email already exists I just need to assign a new offer to them…

Is there a way in current state of integration to work around it?

 

 

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1 reply

Troy Tessalone
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Hi ​@growinpowerhouse 

Things to check/try:

  • Try testing with a valid email address instead of a dummy email address
  • Try adding this Zap step: Kajabi - Create Form Submission
    • Submits a Form on behalf of a contact. 
    • This will opt in the contact for email marketing.
  • Otherwise, try reaching out to Kajabi Support for help with their app.