How do I grant multiple offers to the same Kajabi contact using WooCommerce and Zapier?

Question

Stripe is not supported in my country, so I need to forward purchases from woocommerce to kajabi using zapier.

In my zap I check product id of line items from woocommerce orders and map them to kajabi offers.

A new contact is created in kajabi when you buy something. The problem occurs when you buy multiple courses in the same or multiple orders.

Kajabi responds with error message - email is already taken. I know that FFS!

It looks like this integration always tries to create a new contact EACH TIME before granting access to an offer - which is wrong!

If contact with the same email already exists I just need to assign a new offer to them…

Is there a way in current state of integration to work around it?

Troy Tessalone · Accepted Answer

Hi ​@growinpowerhouseThings to check/try:Try testing with a valid email address instead of a dummy email addressTry adding this Zap step: Kajabi -Create Form SubmissionSubmits a Form on behalf of a contact.This will opt in the contact for email marketing.Otherwise, try reaching out to Kajabi Support for help with their app.

SamB · Answer

Hi there, ​@growinpowerhouse👋Just checking in to see how things are going with this. Did Troy’s suggestion of testing with a valid email and adding a Create Form submission action, do the trick?Let us know if you need any more help—happy to lend a hand!

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