Hello everyone!
I am looking for a solution to a time zone issue, I have tried everything within my abilities.
Starting point / current status:
I have two zaps:
- Calendly invites create a new lead & contact in Close and start a confirmation SMS sequence with the scheduled date (in the invitees timezone). This zap includes a "Find a meeting" step because Calendly creates the meeting in Close in my current timezone. I think this is the main problem with the next zap.
- The other zap starts when the user responds with a particular text in Close, from where I start an email + SMS sequence, and the first email I want to include the confirmed date in the invitee's timezone.
The problem lies in the second zap, because there I cannot get the correct timezone from Close, because it is already formatted to my timezone, which is pretty much different from the invitees timezone.
I have tried many things:
- Create a task in Close based on the invitees booking (task was automatically created in my timezone)
- Creating a custom action to find an SMS (did not work as I expected)
- Tried to create a new trigger inside the first zap for the SMS reply (didn't work, maybe it would?)
So in short, the desired outcome would be: when I get a new sms reply in Close with a specific text, an email would be sent to the invitee containing the TIME and DATE of the booking in the invitee's TIMEZONE.
I appreciate any ideas.
